What is the invoice number related to this survey?  (found at the top right of the invoice)

1.How do you rate your overall visit?

Great!     Average     Could be better     I have problems that need attention!

2.Do you feel you were charged fairly?

Great prices!       Average     No  

3.Was your vehicle fixed right this visit?

Absolutely!     So far, so good     Problem still exists

4.Do you feel the repairs were properly explained to you?

Yes     No     I could do without all the talk

5.Which is more important to you?

        I want the best    Fixed to last a long time but on a budget    Low Price  I need my car now!

6.How do you feel about scheduled maintenance?

        I believe maintenance keeps my car running properly      Tell me more!    Don't bother me about it

          Click here if you would like a free scheduled maintenance report sent to you via: E-mail     Conventional Mail    Call me with a report

7.When looking for a shop, what is most important to you?

        The location of the shop     The shop's hours of operation     Reputation for quality and honesty     Referral from someone I trust


8.If a $200 repair is improperly done, you would most likely:

        Call, let you know about it and bring the vehicle back     Call, let you know about it and ask for a refund     Go to someone else to solve the problem     Live with the problem

9.The number one reason I quit using a shop is:

        Prices are too high     Takes too long to do the work    Someone in the business is rude    I do not feel I can trust them Poor work quality
 

If you were going to recommend us to a friend, what would you say are our three most important strengths?

Tell us how we may improve:

Would you enter some thoughts we may quote? We won't use your last name.:

Tell us how to get in touch with you:       

Name
E-mail
Phone
Time to call

 

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please enter the name of the state Advanced Auto Repairs is located in.

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